Privacy Policy

Introduction

At Clinic Meridian, we respect your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your data, and includes essential client disclaimers relating to our services.

By accessing our website or receiving services at our clinic, you agree to this Privacy Policy and our service terms.

2. Information We Collect

We may collect and process the following data:

• Personal Identification Information: Full name, address, email, phone number, date of birth.
• Health & Medical Information: Medical history, allergies, current medications, treatment history, and photos (before and after).
• Payment Information: For service transactions; securely processed via third-party payment processors.
• Digital Information: IP address, browser type, pages visited (via cookies and analytics).

3. How We Use Your Information

We use your data to:

• Provide aesthetic treatments and health-related services
• Communicate about appointments, consultations, and aftercare
• Improve our services, ensure safety, and manage records
• Comply with legal and regulatory obligations

We do not sell your data to third parties. Your information is stored securely and only accessible to authorized personnel.

4. Data Security

We follow industry best practices to protect your information. This includes data encryption, secured servers, and restricted access.

5. Sharing of Information

We may share your personal information with:

• Medical professionals or referral partners, only with your consent
• Legal or regulatory bodies, where required by law
• Third-party service providers (e.g. payment processors, CRM systems), bound by confidentiality agreements

6. Your Rights

You have the right to:

• Access the data we hold about you
• Correct inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your records, subject to medical and legal record-keeping obligations

Contact us at hello@clinicmeridian.com to exercise any of these rights.

Client Disclaimer & Treatment Policy

7. Medical Disclaimer

All treatments provided by [Your Skin Clinic Name] are non-surgical aesthetic services. Results may vary per individual and no outcome is guaranteed.

By attending a consultation and/or receiving a treatment, you confirm that:

• You have provided accurate and complete medical and allergy history
• You have signed a medical consent and waiver form before treatment
• You understand and accept the potential risks, side effects, and post-treatment reactions, including but not limited to redness, bruising, swelling, sensitivity, and allergic response
• You have realistic expectations regarding the results of your treatment

8. No Refund Policy

All sales and treatments are final. We do not offer refunds for services rendered or pre-paid packages. This includes dissatisfaction with results, as outcomes are subjective and vary by individual biology and skin response.

9. Marketing and Expectations Disclaimer

Marketing materials, including website content, photos, and social media, are intended for illustrative purposes only. While we strive to provide accurate information, individual outcomes depend on various factors, including skin type, lifestyle, and adherence to aftercare instructions.

We do not accept liability for misinterpretation or unrealistic expectations formed by third-party sources or general marketing content.

10. Legal Liability Limitation

By undergoing treatment at Clinic Meridian, you waive any liability against the clinic, its practitioners, employees, or owners for:

• Any adverse reactions or side effects
• Any dissatisfaction with results
• Any claim arising from pre-existing conditions or non-disclosure during consultation
• Any misunderstanding due to promotional or marketing content

11. Changes to This Policy

We reserve the right to update this Privacy Policy and Disclaimer at any time. Changes will be posted on our website, and the effective date will be updated accordingly.

12. Photo / Video Consent

With the client’s prior written or verbal consent, Clinic Meridian may capture and use photographs, videos, and visual content taken before, during, or after treatments for the purpose of marketing, social media, website content, training, or promotional materials.

By providing consent, you acknowledge and agree that:

• All media will be used in a professional and respectful manner to showcase real treatment outcomes
• Your identity may be partially or fully visible unless otherwise agreed (e.g. cropped, eyes covered, or anonymized)
• These materials may be published on platforms including but not limited to Instagram, Facebook, TikTok, the clinic’s website, brochures, and advertisements
• You waive any rights to inspect or approve the final materials or to claim compensation for the use of such content

You may withdraw consent at any time by contacting the clinic in writing. However, please note that previously published content cannot always be removed once distributed publicly or shared by third parties. Any discounted treatments in return for use of promotional content e.g- ‘model promotions’ can not be deleted. If the content is not sufficient or the client is preventing use for personal reasons, the full treatment price will be paid accordingly.

13. Contact Us

For any questions about this policy or your personal data:

Email: hello@clinicmeridian.com

Phone: 07949737942

Clinic Address: Clinic Meridian, Sheep Lane, Woburn, MK17 9HD

The team at Clinic Meridian are dedicated to your skin health & confidence